Refund policy

Returns

• We accept returns within 3 days of delivery.

• Items must be unused, in original packaging, and accompanied by proof of purchase.

• Certain items (e.g., sale products, perishable goods, personal care items) are non‑returnable.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.

• Shipping costs are non‑refundable.

Exchanges

• We only replace items if they are defective or damaged.

• If you need an exchange, contact us at [your support email/phone] with your order details.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

• If you’ve done all this and still haven’t received your refund, please reach out to us.

Return Shipping

• Customers are responsible for paying return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping service to ensure your return reaches us.